Custom Workforce Scheduling System Development

Client
A local cable company serving more than 1,500 communities throughout the country.

Challenge
To build a visual scheduling system that utilizes map-based scheduling to streamline the daily appointments for 1,000 technicians located across the nation.

Solution
SimplifiedSolutions used ASP.NET, Bing maps and Silverlight technologies to integrate a solution into the current application by customizing map views. Technicians are able to pinpoint each appointment for the day on the map and receive directions that sync with mobile devices. Each technician is able to click on an address, schedule a job, and using satellite calculated directions, receive a print out with their list of appointments for the day that include directions.

Results
The use of maps streamlined the work by providing a visual indicator that technicians used to plan ahead. Many dollars were saved in both time savings and gas savings.

SimplifiedSolutionsSimplified Solutions – A Chicago Technology & Development Agency